USE-Ing. (pronounced like the English word "using") embodies leading expertise in the fields of Human Factors and Usability Engineering.
By leveraging the individual strengths and skills of our interdisciplinary team members, we make this expertise actionable and meaningful.
The brand name highlights our commitment to incorporating representative users and their interactions with various technical products within their specific contexts of use into product development.
Our scientific foundation enables us to integrate the latest advancements in human-machine interaction research into contemporary industrial practices.
Founded in 2017 as a spin-off from the "Industrial Design Engineering" research and teaching area at the University of Stuttgart, Germany, USE-Ing. was propelled by the significant industrial need to include representative users in the product development process. Today, USE-Ing. effectively supports companies in the medical technology, software engineering and mechanical engineering sectors in the human-centered technical development of interactive systems.
Managing Partner
Dr. Benedikt Janny is the Managing Partner of USE-Ing. GmbH. He is an active member of the working groups for medical technology, accessibility, and user research at UPA e.V. He also serves as a technical expert on the standards committee 811.4, particularly for IEC/ISO 62366, to help shape the future of human factors and usability engineering in medical technology. As a certified UX expert of the UXQB, Dr. Janny holds several patents in innovative human-machine interfaces and regularly contributes to scientific and industrial research through publications in national and international journals and conferences.
Human-centered design for medical devices
Industry leadership
Standardization & conformity
Managing Partner
Dr. Marcus Jenke is the Managing Partner of USE-Ing. GmbH. The doctoral engineer specializes in the design of physical and digital user interfaces. He passionately shapes human-centered technology development and advises our clients on navigating the correct human-centered development process. As an active member of the Ergonomics Competence Network (ECN) and an expert on the DIN Standards Committee for Ergonomics, as well as a project leader at the international ISO level, he designs standards for the ISO 9241 series. As an inventor of patents for innovative human-machine interfaces, he builds interdisciplinary bridges for user-centered design.
Leadership in Design
User experience strategy
User-centered Guidance
Team Lead User Research & Usability Testing
Dr. Julia Moritz is a team leader in the User Research department at USE-Ing., where she oversees the coordination and organization of all study activities, from on-site user research sessions and focused group discussions to regulatory-compliant usability tests. Additionally, she leverages her extensive experience from both research and industry as an expert instructor in numerous seminars within the USE-Ing. Academy. Her strengths lie in methodological competence regarding the integration of users into the product development process.
Empathy
Methodological competence
User Research
Team Lead Human Factors Engineering
Stephan Mayer has fully committed himself to user-centered design of technical products as a Human Factors Engineer. As the Team Lead Human Factors Engineering, he possesses the methodological competence to guide our teams in the design and execution of digital and physical human-machine interfaces. His background as a trained Technology Manager enables him to keep an eye on the complexities of holistic product development. From implementing ergonomic workplaces in production, through closely integrated design of human-robot collaboration, to the detailed design of handheld machine grips, he has already brought his experience to bear and proven himself in various areas.
Ergonomics
Realizability
Technical design
Senior Usability Engineer
Katrin Gernert works as a Usability Engineer in the fields of Usability Engineering and user-related risk analyses. Thanks to her extensive experience in conducting formative and summative usability tests in medical technology, she is well-versed in the regulatory requirements for standards-compliant documentation. Her professional identification with and handling of usability-related risks enable her to empower you to develop products that meet user requirements and make them safe for medical professionals and patients.
Decision Enabler
Medical technology
Use-related Risks
Junior User Experience Designer
Robert Klank is an experienced UX/UI designer who focuses on creating intuitive user interfaces. He draws upon his expertise in UX research in the fields of mechanical engineering, mobility and medical technology. His ability to methodically translate insights from user research into appropriate interaction concepts allows him to design highly technical human-machine interactions optimally for real-world users. He employs the necessary skills in the spirit of optimal user-centered product development.
UI-Design
User centered Design
UX-Design
Junior Usability Engineer
Nicole Dewald is active in the field of medical device development as a usability expert, focusing especially on the usability engineering process in both formative and summative evaluation. Her expertise as an engineering psychologist enables her to address usability problems in depth (Root Cause Analysis) together with users during and after usability test sessions. Thanks to her practical experience in the MedTech industry, she is able to efficiently and effectively translate these usability problems into the technical world of requirements and specifications, in line with the User-Centered Design process.
Engineering psychology
User centered Design
User Research
Human Factors Engineer
Despite his professorship at Furtwangen University, Prof. Dr.-Ing. Stefan Pfeffer places great importance on remaining active in product development. Therefore, we consider ourselves fortunate to have our long-time companion as part of the USE-Ing. team. He is engaged in the fields of usability engineering, usability testing, and user requirements engineering. He is a multiple-certified expert in usability and user experience by the UXQB (International Usability and User Experience Qualification Board e.V.). He is also actively involved in the medical technology working group of the German UPA and the association for the promotion of biotechnology and medical technology e.V.
Expertise in standards
Teaching & Training
Usability Engineering
Junior Usability Engineer
As a Junior Usability Engineer, Hanna Scherer's professional expertise focuses on the user-centered development of technology. She has already been able to apply and refine her interdisciplinary training in engineering psychology and human factors in many real projects in various industries.
Usability Engineering
User centered Design
User Research
Junior Human Factors Engineer
Julian Osburg has already contributed his skills as a proficient Junior Human Factors Engineer to many developments. His passion lies in the design of hand-operated devices. In this area, he conducts expert-based human factors analyses, as well as quantifiable measurements of application forces and vibrations. This enables him to create design parameter recommendations for HMI product designs. He combines his education in the fields of work science, ergonomics, and device usability with his engineering and design skills to translate optimization potentials into tangible concepts and prototypes.
Ergonomics
Human Factors Objectification
User centered Design
Office & Event Management
Christiane is responsible for office management across locations in Stuttgart and Magdeburg. She handles the organization and coordination of key activities in the user-centered development process. Her solid professional experience as a "trouble-shooter" allows her to address and solve problems and bottlenecks in a service-oriented manner. Whether interacting with our customers, partners, and suppliers, or with the numerous users of the products we develop, she passionately represents the USE-Ing. intrinsic slogan, "Developing technology for and with people."
Event-Coordination
Organizational talent
Problem solver